Steve Howse
Director
Steve oversees all things SMID, from working with schools to developing what comes next.
We’re a small, passionate team with a shared mission – to make school data more useful, more accessible and more impactful for the people who use it.
Director
Steve oversees all things SMID, from working with schools to developing what comes next.
Director
Mike helps keep SMID running behind the scenes, with a particular focus on finance and operations.
Director
Mark works across the operational side of SMID, helping to keep the business and wider team running smoothly.
Director
Anthony supports schools across SMID and is always on hand to help. You’ll also find him representing us at events across the country.
Technical Support Analyst
Farren supports schools with technical queries and works behind the scenes to keep everything running as it should.
Data Support Analyst
Josh works within our data team, supporting schools across SMID with a particular focus on behaviour data.
Data Support Analyst
David is part of our data team, helping schools get the most from SMID and specialising in all things attendance.
Data Support Analyst
Collette is part of our data team, supporting schools across SMID with a particular focus on Catch-Up, SMID-Gens and Traciwr (Welsh Primary).
Data Support Analyst
Megan is part of our data team, supporting schools across SMID with a particular focus on SMID-Gens and Traciwr (Welsh Primary).
Data Support Analyst
Luke is part of our data team, supporting schools across SMID with a particular focus on Trust Overview and multi-school data.
Head of Sales & Office Manager
Kerry keeps the office running smoothly, leads our sales team and helps schools get to know SMID through demos and training.
Customer Experience
Katie is part of our Customer Experience team and leads SMID’s marketing and communications.
Customer Experience
Harley works closely with schools to shape our tools, and is our go-to for Power BI, Parents’ Evening and Catch-Up.
Finance Manager
GInie looks after the financial side of SMID, keeping everything from accounts to day-to-day finances running smoothly.
Business Administrator
Pam is often the first voice you’ll hear when you call us, handling enquiries, booking demos and keeping things organised.
Software Developer
Cooper works behind the scenes developing our software, with a particular focus on Traciwr and the technology that powers our products.